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Homeowner / DIYer Support

How to get support:

To get quick answers for non-HALO Home products, explore answers to common questions in our support center:

For HALO Home quick start guides, FAQs, how-to articles, and troubleshooting, visit the HALO Home support center:

  • For additional questions/issues related to retail products, call:
    1-800-334-6871
  • For retail recall, call:
    1-800-954-7228 (temporary).
  • Submit a support form below.
Support Center Screenshot

Support Center

The Lighting & Controls Support database contains answers to the most commonly asked questions and is constantly growing. This will be the quickest way to find solutions to an issue.

Support Center Screenshot

HALO Home Support Center

The HALO Home support database contains quick start guides, FAQs, how-to articles, and troubleshooting steps. This will be the quickest way to find a solution to a HALO Home issue.

Support Center Screenshot

Retail Support Numbers

  • For additional questions/issues related to retail products, call:
    1-800-334-6871
  • For retail recall, call:
    1-800-954-7228 (temporary)

Support Form

If you still need help after viewing the links above, please submit the support form below and we will get back to you as soon as possible.