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Service Contract Request

Support You Can Trust

The best way to ensure your lighting system continues to deliver full value is with a comprehensive service contract from Cooper Lighting Solutions. With on-site training, remote programming, extended warranties, and more, we can tailor a service contract to your specific situation.

New use case discovered? More effective automation strategy identified? With a service contract in place, you can take advantage of these opportunities today instead of waiting for next year's budget.

 

Automated Services

Remote Support

With remote support and programming, the onsite support days in your service contract can be kept for critical applications and emergencies.

 

Extended Hours

Extended Hours

With a service contract, you have the option of extended phone support hours beyond the standard Monday to Friday, 8am - 5pm EST

On-Site

On-Site

When the situation calls for more than remote support can achieve, both our Gold and Platinum services plans provide for on-site support.

Service Plans and Coverage

The table below outlines the services available under our Gold and Platinum service plans.

Service Plan

NOTE: Lighting Control service plans are applicable for following systems and products:

  • WaveLinx Lite
  • WaveLinx Pro
  • Trellix Lighting
  • Trellix Locate
  • Greengate
  • Fifth Light

     

FAQ