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Client and Agent Portal Support

Support Center Screenshot

Our team provides first line support for the following customer business systems:

  • Flash
  • Product Configurator Tool
  • Electronic Data Interchange (EDI)
  • Website
  • Control Spec / Spec360
  • Partner Portal
  • Architectural Drawing Manger (ADM)
  • Agent Price Management Tool

Service Tickets


Contact your Agent Rep to create a Digital Application Support service ticket on your behalf.

Agent Reps

Enter a Digital Application Support service ticket through the Partner Portal.

Contact the Team for Support


Provide: First & Last Name, email address, phone number, company name, application needs, any pertinent error messages, screen shots, and order of operation.

Business Hours

Monday - Friday 8AM - 5PM (EST)

The team is available to assist with actions such as password resets, account management, how-to training, and other functional performance errors or issues. Please contact us using any of the listed methods to assist with the above needs.