Cooper Lighting Solutions is repairing certain All Field and Prism RGBA fixtures manufactured between January 2016 and May 2019. Based on reports representing .001% of all affected lenses currently installed, lenses can loosen and separate from the fixture. Although the risk is low, Cooper Lighting Solutions wants to ensure that all fixtures are repaired.
Cooper Lighting Solutions has received a small number of reports that lenses have loosened and separated from fixtures at indoor facilities, which represent .001% of all affected lenses currently installed. There have been no reported issues involving Prism RGBA fixtures or All Field fixtures installed outdoors. There have been no reported injuries. Based on these reports, we have decided to take action to repair the fixtures in cooperation with the US Consumer Product Safety Commission.
What is the affected date range of the products?
Units manufactured between January 2016 and May 2019.
How will I receive a repair for my fixture?
We will proactively reach out to all known purchasers to schedule repairs. Customers can also call 800-954-7228 or complete the form at Initiate Process or email us at AFProgram@cooperlighting.com to schedule your site repair.