Control Tech Support


  • Service contracts available for additional system support
  • Technical phone support available
  • Lighting and lighting control warranty review and escalation
  • Product aftermarket support
  • System controls application expertise
  • Remote startup support and troubleshooting
  • Onsite startup for system setup and optimization

Controls Technical Support Hours:

Phone: +1 800 553 3879

Monday - Friday: 8am - 5pm EST

Email: (USA) (Canada)

Lighting Controls Classes

We offer a variety of controls classes and commissioning workshops for our Greengate, Fifth Light, WaveLinx Wired, WaveLinx Wireless and Trellix solutions.  With a total combined 30 years lighting controls experience in the field, our instructors will guide participants to gain an understanding of the specific systems and accessories.  Each class will start off with introduction to the components and progress onto the setup, wiring and programming using specific software.  Demonstrations and programming exercises will enhance learning experience which include group discussion and simulate different scenarios.  After completion of the lighting controls training class, trainees (facility personnel, tech) will have the confidence to maintain a building lighting controls system.

For a list of available training classes and registration, please visit us at

Software Downloads

To download the latest software updates, drivers and tools for your existing on-premises software application and lighting devices, please go to

Register at to protect your system against cyber security threats and ensure that your system is always up to date.

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